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The history of defining usability
A brief history of known tries to define usability. All information belongs to the specific party referenced. linkISO 9241-11:2018: Usability The extent to which a system, product or service can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use. linkExpanded definition Usability is relevant […]
Presenting quantitative usability test results
linkSetting up the test It probably doesn’t come as a surprise, for presenting quantitative test results we need to define and set up the actual test. There are a ton of ways to approach gathering usability results. A way to gather quantitative data is questionnaires. linkMeasuring usability quantitatively Usability questionnaires have gathered the attention of […]
System Usability Scale 101 — An extensive insight in quantitative usability
TL;DR: SUS is a very reliable measurement of a system’s perceived usability. It uses 10 questions, graded from strongly disagree to strongly agree, to measure perceived usability and learnability. With a sample size of 12 the results have an accuracy of 100%. A big amount of effort is attributed to uncovering usability issues of a […]
Defining User-Centred Design
User-centred design, user-centred approach, user-driven development, user-centric organisation, are all trying to describe the same phenomenon. An entity which performs design for a product, with high-priority consideration and constant input of the person who will use it. Furthermore, we see everyday more and more organisations converting themselves to being user-centric. So the question appears, what […]
Size guidelines for text legibility
TL;DR: For creating a legible text use font size of 18 pixels or larger, with line spacing of at least 120% —with larger line spacings being more likeable. Adding at least some margin around the text, makes it more preferable. Deciding which font size to use can be an endeavour. Whether deciding for a blog […]
Promo codes on checkout pages: Pros and cons
TL;DR: Promo codes help visitors save money and increase sales for people already interested. Adding a promotional code to a design increases the likelihood of process abandonment, as people may wander off to another website in search of the code. Visitors that have a code could be more satisfied with their purchase, while those who […]