Interaction Experience (IX) encompasses all aspects of User Experience (UX), Usability and Accessibility. As IX researchers, designers, or enthusiasts, we are interested in measuring those as accurately and validly as possible. IX lives as much in the product as in the user’s cognitive space (= the interaction) and thus a good way to measure it is through subjective questionnaires. This page serves as an index to the multiple standardised IX questionnaires that have been proposed in the literature, it is by no means exhaustive but includes the most prominent and interesting instruments that cover a wide range of IX aspects.
System Usability Scale (SUS)
📄 10-item standardised questionnaire that measures perceived usability
🌐 Available in multiple languages
📊 Normative benchmarks available
Good Validity
Read moreThere is also an all positive version.
Self-Assessment Manikin (SAM)
📄 3-item standardised questionnaire that measures perceived emotion
🧱 Based on Pleasure-Arousal core affect model
🌐 Picture based / Language agnostic
Good Validity
Read moreUsability Metric for User Experience (UMUX)
📄 4-item standardised questionnaire that measures perceived usability
🧱 Based on ISO 9241-11’s definition of usability
🌐 Available in multiple languages
📊 Normative benchmarks available
Promising Validity
Read moreThere is also a shorter version.
Standardized User Experience Percentile Rank Questionnaire (SUPR-Q)
📄 8-item standardised questionnaire that measures perceived usability, trust, loyalty, and perceived appearance.
🌐 Available in multiple languages
📊 Normative benchmarks available
Validity Needs Investigation
Read moreUser Experience Questionnaire (UEQ)
📄 26-item standardised questionnaire that measures product’s attractiveness, Pragmatic Quality, and Hedonic Quality.
🌐 Available in multiple languages
📊 Normative benchmarks available
Validity Needs Investigation
Read more